Last Updated: 29th January 2026
Welcome to the official Terms of Service for Samuel Singh Bhakuni (“Service Provider,” “Freelancer,” or “I”). By engaging my services, you agree to the following terms. Please read them carefully before proceeding.
1. Parties and Agreement
This Services Agreement (“Agreement”) is between Samuel Singh Bhakuni (“Service Provider,” “Freelancer,” or “I”) based in Ahmedabad, Gujarat, India, and the client (“Client” or “You”). The effective date commences when you accept my proposal, pay the deposit, or I begin work at your request – whichever occurs first.
2. Services Offered
I provide professional creative services including:
Video Editing and Post-Production
VFX & Motion Graphics
3D Environment Design and Visualisation
Animation (2D/3D)
Cinematography and Photography
Graphic Design and Branding
Colour Grading and Audio Enhancement (basic)
Website Design and Website Development (no code)
Social Media Marketing Services are governed separately under Section 21 of these Terms.
Services are performed remotely unless otherwise agreed. Only deliverables explicitly listed in our project scope (“Statement of Work” or SOW) are included.
3. Project Consultation and Scope Definition
Initial consultation required via email (samuelbhakuni@outlook.com) before any work commences
Detailed project brief and creative direction must be provided upfront
Scope includes specific deliverables: formats, resolutions, versions, duration, and technical specifications
Any work beyond the agreed scope requires written approval and additional fees via Change Order
4. Pricing and Payment Structure
Base Fees
Pricing determined by project complexity: fixed-fee or hourly rates as discussed
50% non-refundable deposit required to reserve schedule and commence work
Remaining 50% due upon final delivery (or milestone payments for larger projects)
Rush projects (less than 48 hours): 2× standard rate
Weekend/holiday work: 1.5× standard rate
Payment Methods
Bank Transfer (preferred for Indian clients)
UPI payments accepted
International payments via wire transfer (client bears all bank charges)
Payment due within 7 calendar days of invoice date
Late Payment Penalties
10% late fee applied after 7 days overdue
Additional 2% per month compounded on outstanding amounts
Work suspension rights reserved after 14 days overdue until payment received
5. Anti-Ghosting and Communication Policy
Communication Standards
Primary communication via email with WhatsApp for quick updates
3 working day response window for client feedback/approvals
Single point of contact required from client side to avoid conflicting direction
Delays in client communication do not pause billing for Social Media Marketing Services unless agreed in writing.
Anti-Ghosting Protection
If you become unresponsive for 7+ consecutive days at any project stage:
Daily storage/hold fee of 1.5% of total project value begins immediately
Covers data storage, reserved calendar slots, and opportunity cost
Maximum 30% of project value cap per month
After 21 days silence: Project archived with 15% reactivation fee plus scope reassessment
After 45 days silence: Project deemed abandoned, all payments become due, no refunds
This protects both our time and ensures serious client commitment whilst being fair.
6. Revision and Approval Process
Standard Revisions
Up to 3 free revision rounds included per milestone
Revisions must be provided in writing with specific, actionable feedback
No vague requests like “make it pop” – specific changes only
Additional revisions billed at hourly rate
Approval Milestones
Concept/Style frames → Client approval required
Rough Cut/Animatic → Feedback and approval
Fine Cut → Final feedback round
Final Delivery → Sign-off and payment
No response within 3 working days = deemed approved to proceed
7. Project Timeline and Delivery
Timeline Factors
Timelines discussed and agreed before project commencement
Clock starts only after deposit payment and receipt of all client materials
Client delays (late materials, slow feedback, scope changes) extend deadlines equivalently
Force majeure events (power outages, internet issues, illness) may affect timelines with notification
Delivery Specifications
Final deliverables in agreed formats only (e.g., H.264 MP4 1080p/4K, ProRes 422)
Additional formats beyond scope charged separately
Colour grading optimised for Rec.709/sRGB unless specified otherwise
Cloud delivery via Google Drive/WeTransfer (files available for 30 days)
8. Data Storage and Archival Policy
Standard Storage
Working files and raw footage retained for 30 days post-delivery
After 30 days, files may be deleted without notice unless archival purchased
Optional Long-term Archival
Monthly fee for up to 12 months of project storage
Includes all working files, renders, and source materials
Retrieval fee plus any re-linking/conversion costs if software versions differ
File Ownership and Access
Raw project files (.aep, .prproj, .blend) remain my property unless separately purchased
Source file buy-out available for additional fee
Client receives only final deliverables specified in scope
9. Intellectual Property and Usage Rights
Client Rights
Non-exclusive, non-transferable worldwide licence to use final deliverables for intended purpose
Full commercial usage rights upon complete payment
Cannot resell, redistribute, or claim authorship of my creative work
My Rights
Portfolio and promotional usage rights unless NDA prohibits
Credit in end cards/descriptions when possible
Retain all pre-existing IP, techniques, templates, and methodologies
Third-party Assets
Stock footage, music, fonts must be licenced by client or purchased through me (at cost)
Client responsible for obtaining necessary usage rights for provided materials
I’m not liable for copyright issues arising from client-provided content
10. Cancellation and Kill Fees
Cancellation Policy
Before work starts: Full refund minus transaction fees (3–5%)
After first milestone delivered: 50% of total project fee due
After 75% completion: 80% of total project fee due
Final stage: 100% payment required
Kill Fee Structure
Protects against sudden cancellations and compensates for work completed:
Pre-production phase: 25% of project value
Production phase: 50% of project value
Post-production phase: 75% of project value
11. Quality Standards and Warranties
Professional Standards
Industry-standard tools and workflows used (Adobe Creative Suite, Blender, DaVinci Resolve etc.)
Work delivered free from technical defects within agreed specifications
5 working day defect reporting window after final delivery
No guarantee on subjective preferences beyond agreed creative direction
Technical Specifications
GPU-accelerated workflows for optimal quality and speed
Proxies used for large files (original quality maintained in finals)
Regular backup protocols during active production
Version control maintained throughout project lifecycle
12. Client Responsibilities and Materials
Required from Client
Complete creative brief and reference materials upfront
All source materials in agreed formats and quality
Timely feedback within specified windows
Final approval sign-offs in writing
Complete payment per schedule
Material Standards
Video files: Minimum 1080p, preferred codecs (ProRes, DNxHR, H.264)
Audio: WAV or AIFF preferred, MP3 acceptable
Graphics: Vector formats when possible, minimum 300 DPI for raster
Brand assets and style guides must be provided upfront
13. Confidentiality and NDA
Standard Confidentiality
All client information kept confidential during and after project completion
Non-disclosure of sensitive business information, unreleased content, or proprietary data
Separate NDA available for highly sensitive projects
Portfolio Usage Exception
Right to showcase work in portfolio/social media after public release unless prohibited
Behind-the-scenes content and process videos may be created for educational purposes
Client branding visible only as portfolio examples, not endorsements
14. Limitation of Liability and Indemnification
Liability Limits
Total liability limited to fees paid for specific project
No responsibility for indirect damages, lost profits, or consequential losses
Client use of deliverables beyond agreed scope is at their own risk
Mutual Indemnification
Client indemnifies me against claims from their provided materials or instructions
I indemnify client against claims that final work infringes third-party IP (excluding client materials)
Both parties responsible for their own legal costs unless court decides otherwise
15. Force Majeure and Technical Issues
Uncontrollable Events
Not liable for delays due to: natural disasters, power outages, internet failures, government actions, illness, or equipment failure
Will communicate promptly and work to minimise impact
Timeline adjustments made fairly without penalty to either party
Technical Dependencies
Reliance on third-party services (cloud storage, render farms, stock libraries) carries inherent risks
Best efforts made to use reliable providers and maintain backups
Alternative solutions pursued if primary tools fail
16. Dispute Resolution and Governing Law
Resolution Process
Good faith negotiation (14 days)
Mediation in Ahmedabad, Gujarat (costs split)
Courts of competent jurisdiction in Ahmedabad, Gujarat
Governing Law
Agreement governed by laws of India
Jurisdiction: Ahmedabad, Gujarat courts exclusively
Each party bears own legal costs unless court orders otherwise
17. Communication and Business Hours
Operating Hours
Monday–Friday: 10 AM–7 PM IST
Saturday: 10 AM–4 PM IST (limited availability)
Sunday: Emergency contact only
Response time: 24–48 hours during working days
Preferred Communication
Email: samuelbhakuni@outlook.com
WhatsApp: Quick updates and status checks only
Video calls: Scheduled in advance
18. Special Provisions and Additional Fees
Rush and Priority Work
Same-day delivery: 3× standard rate (subject to availability)
Next-day delivery: 2× standard rate
Weekend rush: Additional 50% surcharge
Holiday work: 2× standard rate
Travel and On-location Work
Travel charges: Actual transport + accommodation + daily location fee
Minimum 2-day booking for outstation work
Travel time billed at 50% hourly rate
Equipment transport and insurance costs additional
Additional Services
Colour calibration consultation at hourly rate
Training/tutorial sessions at hourly rate
File format conversions per format per video
Archive retrieval plus processing time
19. Termination and Contract Modifications
Termination Rights
Either party may terminate with 7 days written notice
Immediate termination for material breach (non-payment, scope violations, misconduct)
Work completed to termination date must be paid in full
Contract Changes
Modifications require written agreement from both parties
Verbal changes not valid or enforceable
Email confirmations acceptable for minor scope adjustments
20. Signatures and Acceptance
Valid Acceptance Methods
Digital signature on this agreement
Email confirmation stating “I agree to the terms”
Payment of deposit (constitutes acceptance)
Requesting work to commence
Project-Specific Terms
Each project requires signed Statement of Work (SOW)
SOW includes specific deliverables, timeline, and pricing
This master agreement governs all individual projects
21. Social Media Marketing Services
21.1 Nature of Service
Social Media Marketing Services are provided on a monthly retainer basis and are distinct from one-time creative or project-based services. These services focus on ongoing content creation and brand communication across social media platforms, as defined in the agreed package or Statement of Work (“SOW”).
21.2 Scope and Deliverables
The scope of Social Media Marketing Services is strictly limited to the deliverables specified in the selected package or SOW, which may include:
Static social media creatives
Short-form video content (Reels / Shorts)
Captions and content planning
The number of creatives, videos, platforms, formats, and delivery timelines shall be clearly defined in writing. Any work requested beyond the agreed scope shall require written approval and additional fees.
Unused deliverables do not roll over to subsequent months unless explicitly agreed.
Posting and account management are excluded unless explicitly stated in the SOW.
21.3 Revisions and Approvals
Unless otherwise stated in the SOW:
Static creatives include up to two (2) revision rounds
Video content includes one (1) revision round
Revisions are limited to minor adjustments. Changes in concept, messaging, or creative direction after approval shall be treated as new work and billed accordingly.
Client approvals or feedback must be provided within 3 working days. Failure to respond within this timeframe shall be deemed approval to proceed.
21.4 Client Responsibilities
The Client agrees to:
Provide accurate brand assets, product information, references, and approvals on time
Ensure all published content complies with applicable laws, platform policies, and advertising regulations
Take full responsibility for product claims, pricing, offers, and promotional messaging
The Service Provider is not responsible for delays or performance issues caused by incomplete, incorrect, or delayed client inputs.
21.5 Platforms and Posting
Social Media Marketing Services are limited to the platforms explicitly mentioned in the SOW. Additional platforms, content adaptations, or posting formats are not included unless agreed separately in writing.
21.6 Paid Advertising
Paid advertising strategy, management, and ad spend are not included in Social Media Marketing Services unless expressly stated in the SOW.
Advertising budgets shall be paid directly by the Client. No guarantees are provided regarding ad performance, reach, conversions, or return on investment.
21.7 Performance Disclaimer
The Service Provider does not guarantee specific outcomes including follower growth, engagement, reach, website traffic, leads, or sales. Social media performance is influenced by factors beyond direct control, including platform algorithms, market conditions, audience behaviour, and product-market fit.
21.8 Intellectual Property and Usage Rights
Upon full payment for the relevant billing period, the Client is granted a non-exclusive, non-transferable, worldwide licence to use delivered social media content for its intended purpose.
All templates, workflows, creative systems, and pre-existing intellectual property remain the property of the Service Provider. Portfolio and promotional usage rights apply unless restricted by a written NDA.
21.9 Payment Terms
Social Media Marketing Services require advance monthly payment before commencement of each billing cycle. Late payment penalties, suspension rights, and non-payment remedies outlined in Section 4 of these Terms apply equally to Social Media Marketing Services.
Billing cycles are calculated on a calendar-month or agreed monthly cycle basis and are not prorated unless explicitly agreed in writing.
21.10 Term and Termination
Social Media Marketing Services operate on a month-to-month basis unless otherwise stated in writing. Either party may terminate the engagement with 7 days’ written notice. Fees paid for the current billing period are non-refundable.
21.11 Limitation of Liability
The Service Provider’s total liability for Social Media Marketing Services shall be limited to the fees paid for the relevant monthly period. The Service Provider shall not be liable for indirect, incidental, or consequential losses arising from social media performance or platform changes.
Contact Information
Samuel Singh Bhakuni
Email: samuelbhakuni@outlook.com
Location: Ahmedabad, Gujarat, India
Business Hours: Monday–Saturday, 10 AM–7 PM IST
By engaging my services, you acknowledge reading, understanding, and agreeing to these comprehensive terms. This protects both of us and ensures brilliant creative work gets delivered smoothly!
Hit me up if you wanna chat, or just send a carrier pigeon—your choice!
Ahmedabad, Gujarat, India